Privacy Policy

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Last Updated: January 2025

Introduction

SEAL CARGAS S.R.L. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VPN service and related applications.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our services
  • Contact our customer support
  • Participate in surveys or promotions

Usage Data

We collect limited usage data to maintain and improve our service quality. This may include connection timestamps, bandwidth usage, and server selection. However, we maintain a strict no-logging policy regarding your browsing activities, IP addresses, and traffic data.

Important: We do not log, track, or store your browsing history, connection logs, IP addresses, or any data transmitted through our VPN service.

How We Use Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our VPN services
  • To process your transactions and manage your account
  • To respond to your inquiries and provide customer support
  • To send you technical notices and security alerts
  • To detect, prevent, and address technical issues or fraudulent activities
  • To comply with legal obligations and enforce our terms of service

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • AES-256 encryption for all data transmission
  • Secure server infrastructure with regular security audits
  • Limited access to personal information by authorized personnel only
  • Regular security updates and vulnerability assessments

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest security standards.

Third-Party Services

We may use third-party service providers to facilitate our services, such as payment processors and analytics tools. These third parties have access only to the information necessary to perform their functions and are obligated not to disclose or use it for any other purpose.

Our VPN service does not sell, trade, or rent your personal information to third parties. We may share aggregated, non-personally identifiable information with partners for analytical purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • The right to access and receive a copy of your personal information
  • The right to correct inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to object to or restrict certain processing activities
  • The right to data portability

To exercise any of these rights, please contact us using the information provided below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

SEAL CARGAS S.R.L.
help@sealcargassrl.com
+1 5415323220
PASAJE ERNESTO CORNEJO SARAVIA 180, Salta, A4530FUL, Argentina